Terms & Conditions of Tours-De-Mornay
In order to confirm a reservation Tours-De-Mornay requires a 50% non-refundable deposit immediately and the balance of payment is required 30 days prior to tour/transfer.
Cancellation at 35 days or less will incur a cancellation fee of 50% of the total cost. Cancellation at 14 days or less will incur a cancellation fee of 100% of the total cost. Tours-De-Mornay reserves the right to cancel all services booked by Tours-De-Mornay should full payment not be received prior to arrival.
For short lead-time bookings, Tours-De-Mornay would allow for 5 days from time of confirmation until payment reaches us before Tours-De-Mornay would cancel any services booked.
- Method of Payment
Payments can be paid directly into Tour-De-Mornay’s account via direct deposit, wire transfer or EFT.
However, all payment must be made in full and free of any bank charges.
- Travel Insurance
All clients must take out comprehensive travel insurance covering them for personal effects, personal accident, medical and emergency travel expenses, cancellation and curtailment as the booking will be subject to cancellation penalties as detailed above. In order to comply with international insurance requirements all airline tickets must clearly show the passenger’s title, name and surname (as indicated in their passport). As this applies to both scheduled and charter flights we would be grateful if you could provide us with this information at the time of your reservation.
- Visas and Passports
It is important that you thoroughly check your visa requirements before your intended date of travel, as Tours-De-Mornay cannot be held responsible should necessary visa requirements not be fulfilled. All visitors to South Africa are required by law to have a minimum of two blank pages in their passport to enable the entry visa to be issued. If there is insufficient space in the passport, entry will be denied and the person is likely to be detained pending return to their country of origin.
Tours-De-Mornay cannot be held responsible should airlines discontinue flights on certain routings or change scheduled timetables resulting in missed connections. Should an amendment in routing or itinerary be necessary, any additional costs incurred will not be borne by Tours-De-Mornay.
It is important that you take precautions against malaria prior to the commencement of your holiday. We recommend that you contact your doctor, pharmacist or travel advisory clinic for advice on the Malaria areas and as to which prophylactic is recommended.
- Yellow fever
Please note however that your country of origin, or other countries visited on your tour may require this certificate upon your re-entry. Please confirm with a travel clinic prior to travel.
- Dietary requirements
Any special dietary requirements must be advised at time of booking or well in advance. We will do our utmost to comply with your requirements.
- Preferred clothing on safari
We recommend light cotton shirts and trousers / shorts. The best colours are khaki, beige and white. Light cotton, long sleeved clothing is recommended for game drives. Evenings can be cool/cold on game drives and some form of jersey or windbreaker is recommended even during the summer months.
Tipping is at your discretion.
All pricing and itineraries subject to final confirmation.